Your Data, Your Rights
Privacy Commitment
Last updated: April 1, 2026
1. Introduction
OttoDynamica ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Commitment outlines how we collect, use, disclose, and safeguard your personal information when you use our website (ottodynamica.com) and services.
We operate under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and the Victorian gambling regulations.
2. Information We Collect
We may collect the following types of personal information:
- Account information: username, email address, date of birth, password (encrypted)
- Identity verification data as required by gambling regulations
- Transaction records: game entries, draw results, prize claims
- Technical data: IP address, browser type, device information, cookies
- Communication records: support inquiries, feedback
3. How We Use Your Information
We use your personal information to:
- Provide, maintain, and improve our lottery services
- Process game entries and distribute prizes
- Verify your identity and age (18+ requirement)
- Comply with gambling regulations and legal obligations
- Send service-related communications
- Detect and prevent fraud, abuse, and security threats
- Improve our platform through analytics (anonymised data)
4. Information Sharing
We do not sell your personal information. We may share your data with:
- Regulatory bodies (VGCCC) as required by law
- Payment processors for transaction handling
- Identity verification services
- BetStop National Self-Exclusion Register
- Law enforcement agencies when legally required
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, regular security assessments, and access controls. However, no method of electronic transmission or storage is 100% secure.
6. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
7. Cookies
We use cookies and similar technologies to enhance your experience. For full details, please see our Cookie Usage page.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain data longer as required by gambling regulations and tax obligations. When data is no longer needed, we securely delete or anonymise it.
9. Children
OttoDynamica services are strictly for users aged 18 and over. We do not knowingly collect personal information from anyone under 18 years of age. If we discover we have collected such data, we will promptly delete it.
10. Contact Us
For privacy-related inquiries, please contact our Privacy Officer:
Email: privacy@ottodynamica.com
Address: Level 12, 600 Bourke Street, Melbourne VIC 3000, Australia
You can also reach us through our contact page.